WP Engine offers a 60-day money-back guarantee on its core managed WordPress hosting plans. It’s one of the more generous guarantees in the hosting industry — double the 30-day window most hosts offer. Here’s exactly how it works, what it covers, and what the fine print says.
Which Plans Are Covered
The 60-day money-back guarantee applies to WP Engine’s four core managed WordPress hosting plans:
- Startup
- Professional
- Growth
- Scale
The guarantee applies to new customers purchasing these plans for the first time. It does not apply to premium, custom, or enterprise plans, add-ons, or domain purchases.
What the Guarantee Covers
If you’re unsatisfied with WP Engine for any reason within the first 60 days, you can request a refund of your plan fees. The guarantee covers the hosting plan cost — what you paid for the Startup, Professional, Growth, or Scale plan.
What It Doesn’t Cover
The money-back guarantee does not cover:
- Add-on products (Smart Plugin Manager, additional sites, etc.)
- Domain registration or transfer fees
- Premium or custom plan fees
- Setup fees if applicable
How to Request a Refund
To qualify for the refund, you must request it as part of your cancellation notice within the first 60 days of your plan start date. Contact WP Engine support — through chat or phone depending on your plan — and request cancellation with a refund. The refund is processed back to your original payment method.
One-Time Use
The 60-day money-back guarantee can only be redeemed once per customer. It’s for new customers making their first purchase, not a recurring option on plan changes or renewals.
What the Guarantee Means Practically
A 60-day window gives you meaningful time to actually evaluate WP Engine under real conditions. You can migrate your site, run it on WP Engine for two months, check your speed metrics, test the support team, and genuinely assess whether the platform performs as advertised — not just a 30-day honeymoon period.
For most people considering the switch from shared hosting, 60 days is more than enough to see measurable differences in site speed, experience the support quality, and decide whether managed WordPress hosting is right for their situation.
Getting Started
The 60-day money-back guarantee makes trying WP Engine low-risk. Free automated migration means you can have your site running on WP Engine without rebuilding from scratch, and you have 60 days to evaluate the experience. See WP Engine plans through Screenwalker for exclusive first-year pricing, or read more about why WP Engine is worth it.
